SAME DAY SMALL MOVERS
🔧 Home Services · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Company refused service due to lack of elevators at destination.
The business owner was rude and interrupted the customer during a call.
Business reply on Google
charity's opinion! true no one knows what financial situations people are facing. and i wonder what was charity's underlying motive after politely mentioned that i would pass once i found quote ?
The customer service representative was rude and unprofessional during the inquiry.
Business reply on Google
ok mocha luv! whom ever you are we never provided you any moving service because of the rage and foolish talking you performed on the phone about pricing.
Staff member was rude and interrupted the customer during a call.
Business reply on Google
devonte! whom ever you are we didn't provide you any service or moving. what did you do or say for someone to be rude to you ? check yourself don't be so soft to wanna punish a service business with 1 star review. we never did business devonte. you should be ashamed of yourself.
Company demands full upfront payment and uses discriminatory booking practices.
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confusing review to me!
Unprofessional staff provided inaccurate pricing and refused to provide a quote.
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the foolishness! don't make sense
Staff was rude and hung up during a service inquiry.
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Above she said this is why black owned businesses don’t last for this very reason. Not true ms carlos this is your opinion stupid statement.
Movers damaged furniture and failed to assemble the bed frame.
Business reply on Google
Movers said they only carried heavy dresser and bed parts in boxes up stairs. Movers said they noticed some boxes looked lightly damaged and two of movers said they noticed a board frame when pull from the box looked damage. They know they didn't damage anything by just taking items up stairs. This is just one of several incidents that have occurred over the years that we as movers have came across where freight delivery driver(s) have struggle at company loading docks getting heavy items loaded onto truck. And delivery drivers struggle most days getting heavy furniture and other bulk size items from truck to curb, and in garages etc. Our truck didn't deliver boxes or that dresser and the movers didn't damage anything by taking it up stairs and taking some parts out of the boxes and they noticed damage but assumed the customer had checked there boxes at receiving delivery from freight driver. This is pre existing damage.
Movers arrived at the wrong location and were significantly delayed.
Business reply on Google
We didn't move you at all you called our service because you had trouble with your Scheduled Movers and was whining and dissing them on the phone about things they did and did not do. And now you are whining and dissing our moving service. That's why we decided to cancel moving you. Shame on you ! For your above confusing absolute awful view of the situation.
Manager acted aggressively and driver hit a vehicle without reporting it.
Business reply on Google
I waited before replying to find out more about why this lady was acting hateful toward me. I was later told it was the act of a karen for to just forget about it and forgive her. I did and i wish her well all the best
Moving company cancelled service on the day of the move
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I TOLD you $180.00 per hour
Movers arrived three and a half hours late without adequate communication.
Business reply on Google
Jennelle Enos Go back online and find the Correct ( Small moving company ) that you was scheduled with for a Sunday Morning move. We were not the Small moving company We work Monday thru Saturday not on Sunday. Its shows online under samedaysmallmovers we don't move on Sunday. We are www.samedaysmallmovers.com ( There are 6 to 8 difference small moving services that use Similar name as ours Look online and find the correct moving service.
Company owner refused responsibility for damaged furniture and exhibited rude behavior.
Business reply on Google
Richard Me I told the lady over the phone if you have a cheaper brand of furniture it's not a good ideal to leave items in the drawers because its being moved and the weight of the things left in drawers may cause damage. She said the her previous Movers wrapped the dresser in plastic and it was ok. So she said she didn't feel like doing all that extra work emptying the drawers. Laziness can cause problems sometime
Movers arrived extremely late and refused to perform the requested service.
Mover refused to provide current proof of liability insurance
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While looking at pictures she sent of items 4ft x 8ft tall metal glass door between 180 to 200 lbs or more in weight. It looked roughed up looking from previous delivery service handling it bring it to and from there truck and then into her garage. And also two other large boxes on pallets that looked damaged. She wanna hire our service to move these heavy items upstairs and yes i was friendly and gave her a price. Then she wanted to know if we had insurance right away and we do have insurance. She gave Me the impression she was Fishing for a Scape-Goat moving service with insurance to file a claim on for the Pre-Existing damage on her delivered merchandise. We been used like that before so i told her we got other jobs to do and I'll pass and hung up. on her Fishing attempt
Moving company cancelled service last minute due to driver legal issues
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Confused with your moving Companies we never booked you never heard of you.
Movers damaged appliance and abandoned belongings on the street
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you are not telling the whole truth! you're a angry woman and rushing the movers to get all your stuff moved from the 3rd floor to the self storage because you're in a very abuses relationship. And was trying get out before he, your boy friend come home this evening so your machine fell over and not damaged and your mom started screaming and talking rude to the movers. So they didn't like the way they were being talked too and they YES left your stuff in the parking lot. Because of how you two were cursing and talking to them.
Company cancelled move last minute and sent harassing messages
Business reply on Google
This long letter who are you trying to connect with or slander if this is about moving we never scheduled or booked you never heard of you isabella chamberlian. also this long letter is confusing to me, and i know you must be confused yourself to think to confuse the public. Stop the Anger Stop the madness get your act together.
Movers caused significant property damage and refused to pay for repairs.
Business reply on Google
When someone is angry do not use I am not one to write bad reviews but this experience was absolutely shocking as we know things happen
Movers damaged furniture and failed to return or repair missing parts.
Business reply on Google
This is not a good review!