San Antonio International Airport

Disabled veteran parking system is overly complicated and difficult to access.

Airport facilities are overcrowded with insufficient space and long lines.

Staff mishandled medical equipment and treated passengers with disrespect.

Poor wifi, inadequate climate control, and privacy issues in family restrooms.

Poor navigation signage for large commercial vehicles

insufficient seating and limited food options in terminal B

Vehicle stolen from hotel with unhelpful management response

Removal of veteran parking benefits and limited flight options

Significant flight delay due to inadequate de-icing preparation.

Staff refused to assist a mother with infants and broken equipment.

Airport police officer engaged in sexual harassment during a traffic stop.

Inaccurate parking availability indicators and inefficient parking guidance

TSA agent mocked customer regarding confiscated salsa at security checkpoint

Airport facilities are dirty, overcrowded, and lack adequate climate control.

Rude staff, discriminatory practices, and insufficient restroom facilities.

TSA staff were rude and confused bags during the security process.

Unexpected high service fees for automated parking system

Insufficient parking capacity and restrictive access policies for disabled veterans.

Lack of traffic enforcement causes congestion and safety hazards for pedestrians

Staff insisted on unfair baggage fees and displayed unprofessional attitude.