San Diego International Airport

Staff provided inconsistent information and displayed rude, dismissive behavior.

Airport staff delayed wheelchair assistance and lost a passenger's medical glove.

Repeated flight cancellations, poor communication, and ineffective customer service…

Airport management forced passengers to leave the sterile area overnight.

Rental car shuttle staff were rude and unhelpful with passenger direction.

Excessive and repetitive security screening procedures caused significant frustration.

frequent delays waiting for gates or runway clearance

Airport staff aggressively forced vehicle movement during passenger pickup.

Staff failed to provide requested wheelchair assistance and acted unprofessionally.

Excessive volume of terminal music causes passenger discomfort.

Faulty sensor in airport restroom causes excessive toilet flushing.

Kiosk malfunction and rude staff caused long check-in delays.

The airport terminal lacks moving sidewalks and passenger waiting area amenities.

Airline staff member was disrespectful and mocked customers seeking assistance.

Security officers refused to allow sealed baby formula through the checkpoint.

Poor signage and long lines caused the passenger to miss flight

The airport terminal is overcrowded and causes travel hassle.

poor signage and inconsistent TSA instructions caused significant passenger inconvenience

TSA employee harassed passenger and service dog with unauthorized questioning

Staff were rude and caused the customer to miss their flight.