Sarah Ashitey, MD
🩺 Health & Wellness · Dallas
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Inaccurate online scheduling system caused confusion for a new patient.
Business reply on Google
Thank you for sharing your experience with us. I am so sorry for the confusion and frustration you experienced while trying to schedule your appointment. I completely understand how upsetting it must have been to receive a confirmation email, only to later find out that the appointment was not actually available. I can also understand how the different information from the online portal, text messages, and phone call made the process even more frustrating. We truly appreciate you bringing this to our attention. Your feedback helps us identify areas where we can do better, especially for new patients scheduling online. We would really appreciate the opportunity to speak with you further and see if there is anything we can do to help. Please call our office at 214-393-2940 and ask to speak with a manager at your convenience. Thank you again for your feedback. Warmly, Management Team
Difficulty scheduling appointments and issues with front desk staff.
inaccurate billing practices and rigid appointment cancellation policies
Business reply on Google
Thank you for your feedback.
Difficulty scheduling appointments and communicating with the medical staff.