Sarah's Nails & Spa
💅 Beauty & Spa · Seattle
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Aggressive cuticle cutting caused bleeding and a toe infection.
pedicure chipped and gel nail fell off prematurely
Poor manicure quality and minor physical injuries during nail service.
Inconsistent quality of manicure services provided by different staff members.
Business reply on Google
I'm the owner, im so sorry with you, if you want next time you do appointment my name i do your nails any time..Thu my name Thank you
The pedicure failed to leave the customer's feet smooth.
Business reply on Google
I'm a spa owner and I'm very concerned about what happened to you...I hope you'll come back to my spa so we can serve you better and I'll recommend you when you come to our spa.
The gel nail polish peeled off after four days.
Lack of foot bath liners and poor quality pedicure durability.
Dip powder manicure cracked within one day of application.
Business reply on Google
I'm the owner im so sorry if you have time you come back in seattle im do your nail again...we so sorry
Rushed service and poor quality nails that fell off quickly.
Manicure resulted in damaged nails and poor cuticle work
Business reply on Google
I'm so sorry if you have time next week you come back we have you do manicure again for you
Nail technician provided poor service and low quality application.
Business reply on Google
We so sorry, I'm owner sarah nail technician my spa do no good for you I'm so sorry...if you have time you give me appointment im do for you ..I'm want you come back with me..
Nail polish chipped within one week of the appointment.
Poor quality polish application and rushed, painful cuticle care.
Business reply on Google
Thank you 😊 you give me the 1 🌟 we so happy ....thank you so much
Staff threatened the customer after a complaint about nail quality.
Business reply on Google
we think you come any spa , them lucky do service your nail , because you so good...thank you and thank you so much...don't see you again
The dip manicure was applied incorrectly and did not last.
Business reply on Google
Hi Ashley Thompson I'm owner Sarah's nail if you don't happy your nail you can come back we check your nail and give you the new nail again...sometimes the people do no good your nail we so sorry 😐
Staff performed unauthorized services instead of the requested dip powder.
Business reply on Google
Thank you 😊 you come my spa I'm so sorry ! We tried my best to please you. Thank you 😊
Customer overcharged and received poor service with unprofessional staff behavior.
Business reply on Google
You do gel pedicure $45 Fullset super long nails $70 Design French Tip with 5 color $25 Remove acrylic $10 Total $150 and you give me Tip $10 = Total $160 Because you say you don't want pay extra we send you back $15 , you pay my spa $145 Thank you you come my spa
Manicure peeled prematurely and cuticle area was not cleaned properly.
Business reply on Google
I'm Sarah's if your nail no good you can call appointment we have you take your nail again...we want you come back ..thank you
customer sustained cuticle cuts and inflammation during nail service
The appointment wait time was excessively long.
Business reply on Google
I'm very very so sorry 😞 with you...because we extra design for customers...we don't no customers want do design...you no we want customers so happy come with Sarah's nail...we so sorry for you 😢