Saudi Arabian Airlines

Website displayed other passengers' private passport information due to system error.

airline failed to provide full refund for cancelled tickets

customer support channels are non-functional and agents provide inconsistent information

Airline lost passenger luggage and failed to provide status updates

The airline staff provided arrogant and poor customer service.

Airline charged extra for baggage and staff were unhelpful.

Staff exhibited unprofessional and rude behavior toward passengers.

Airline repeatedly changed booking and staff provided poor customer service

Airline damaged luggage and failed to provide compensation for 90 days.

Uncomfortable seats and a five hour flight delay occurred.

Airline refused to provide a refund for a canceled flight

Airline refused ticket refund or date change for injured passenger

Airline changed flight multiple times and denied hotel accommodation request.

Airline customer service desk has limited operating hours and poor signage.