π Rental Cars Β· Chicago
total experiences
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Frequent ride cancellations and long customer service wait times.
Driver of vehicle 4071 performed an unsafe lane merge
The company is consistently late and unresponsive to phone calls.
Dispatchers failed to pick up child and dropped them off incorrectly.
Shuttle service caused missed flight and long wait times
Driver parked in reserved handicapped spot and threatened the resident.
Management is disrespectful and unprofessional toward employees.
Bus company failed to provide required safety equipment and aide
Driver stopped unexpectedly in traffic creating a safety hazard
Excessive transit delays and inconsistent explanations for service failures.
The service repeatedly failed to pick up the child without warning.
customer service failed to answer phone calls or respond to messages
Driver failed to provide requested assistance to passenger in a wheelchair.
drivers are consistently late and unprofessional during service
The driver was significantly late and communication was poor.
Staff member allegedly failed the driver during a road test.
Company driver engaged in reckless driving and road rage behavior
Student transport service failed to pick up child for school
The company provides unprofessional and disrespectful customer service.
Company driver hit customer vehicle and staff provided poor incident support