Scripps Clinic Urgent Care Rancho Bernardo
🩺 Health & Wellness · San Diego
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Incorrect insurance information provided by staff leading to denied urgent care.
Business reply on Google
Hi Bill, we’d like to learn more about your experience. Please email your full name, contact information, and a copy of your review to [email protected] so we can reach out to you. Thank you. – Scripps Patient Feedback Team
Patient sustained eardrum bruising due to improper ear irrigation technique.
Business reply on Google
Hi Arian, we'd appreciate the chance to connect with you further. When you're able, please send your full name, contact details, and a copy of your review to [email protected]. – Scripps Patient Feedback Team
Medical staff performed unwanted procedure causing severe lung injury and complications
Business reply on Google
Hi Jing, we want to follow up with you about your review. Please send your full name and contact information to [email protected] so we can discuss this further. Thank you.
Excessive wait times for patients experiencing serious respiratory and health symptoms.
Business reply on Google
Hi Terri, we want to follow up with you about your review. Please send your full name and contact information, along with this review, to [email protected] so we can discuss this further. Thank you.
Clinic evacuation caused significant wait times and lack of follow-up care.
Business reply on Google
Hi Raheleh, we want to follow up with you about your review. Please send your full name and contact information, along with this review, to [email protected] so we can discuss this further. Thank you.
Urgent care staff refused to see a sick child before closing.
Business reply on Google
Hi Jacqueline, we want to follow up with you about your review. Please send your full name and contact information, along with this review, to [email protected] so we can discuss this further. Thank you.
unauthorized medical tests leading to excessive billing charges
Business reply on Google
Hi Divya, we want to follow up with you about your review. Please send your full name and contact information, along with this review, to [email protected] so we can discuss this further. Thank you.
Excessive wait times for medical services and administrative processing.
Business reply on Google
Hi Lipika, we want to follow up with you about your review. Please send your full name and contact information, along with this review, to [email protected] so we can discuss this further. Thank you.
Staff refused to discuss alternative treatment options for the patient.
Business reply on Google
Hi there, we are here to help. Please send your full name and contact information, along with this review, to [email protected] so we can follow up with you about your review. Thank you.
Unnecessary testing for billing purposes and long wait times.
Business reply on Google
Hi Andrea, we want to follow up with you about your review. Please send your full name and contact information to [email protected] so we can discuss this further. Thank you.
Doctor failed to diagnose the patient's condition correctly.
Business reply on Google
Hi Dora, we want to follow up with you about your review. Please send your full name and contact information to [email protected] so we can discuss this further. Thank you.
Staff harassed patient and dismissed serious medical symptoms before hospital admission.
Business reply on Google
Hi Bright, we want to follow up with you about your review. Please send your full name and contact information to [email protected] so we can discuss this further. Thank you.
Clinic refused service due to insurance and provided no alternative options.
Business reply on Google
Hi Angie, we are here to help. Please send your full name and contact information to [email protected] so we can follow up with you about your review. Thank you.
Staff neglect and refusal of care resulted in emergency room visit.
Business reply on Google
Hi there, we are here to help. Please send your full name and contact information to [email protected] so we can follow up with you about your review. Thank you.
Excessive wait time despite patient reporting severe pain and physical distress
Business reply on Google
Hi there, we are here to help. Please send your full name and contact information to [email protected] so we can follow up with you about your review. Thank you.
Staff were dismissive and unsupportive during a medical consultation.
Business reply on Google
Hi Aaron, we want to follow up with you about your review. Please reach out to us at [email protected] so we can discuss this further. Thank you.
Doctor failed to provide treatment for severe pain
Business reply on Google
Hi Teresa, we want to follow up with you about your review. Please send your full name and contact information to [email protected] so we can discuss this further. Thank you.
Excessive wait times for pediatric patients at urgent care.
Business reply on Google
Hi Melissa, we want to follow up with you about your review. Please send your full name and contact information to [email protected] so we can discuss this further. Thank you.
clinic refused to prescribe necessary medication for diagnosed condition
Business reply on Google
Hi Yousra, we want to follow up with you about your review. Please send your full name and contact information to [email protected] so we can discuss this further. Thank you.
Nurse was rude and applied tape directly to a burn wound.
Business reply on Google
Hi Eli, we would like to have a better understanding of your experience. Please reach out to us at [email protected] with your full name and contact information and we will connect you with a member of our team. We look forward to hearing from you.