Seafood Express & More
🍽️ Restaurants · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
customer experienced food poisoning after consuming poor quality seafood
Business reply on Google
Dan, we apologize for one star review as Fourth of July is a holiday usually it slow on that day
dirty silverware provided and unfriendly staff service
staff refused to take order due to being off the clock
Business reply on Google
JAMES, I’m very sorry as Seafood strives in 100% customer service not sure what happened. Please give me a call at the restaurant to personally apologize. Would love to take care of you. please ask for Miss Christy
The food served was flavorless, overcooked, and overpriced.
customer felt disrespected by staff over a request for a cup
Business reply on Google
Good afternoon Howard I would love to speak with you about this matter on Mondays and Tuesdays I will be there if you’d like to discuss it with me. As we Strive 100% Customers Service Thank you Johnny Akel
Cashier failed to provide correct change and food quality was poor.
The restaurant has undercooked food, poor cleanliness, and moldy sauces.
Staff member refused to pronounce customer name and cancel order
The food quality was poor and overpriced for the value.
The Alfredo sauce was watery and lacked parmesan cheese.
Small portion sizes and spoiled coleslaw served with the meal.
Business reply on Google
Thank you for your review as Seafood Express strives 100% customer service if you were not happy with your meal moneyback guaranteed we will make it right to you. All you have to do is let us know upfront. Not sure if you dined in or was it takeout
The food quality and seasoning were poor and overpriced.
Business reply on Google
Josh, we appreciate your review when I spoke to you at the table. I asked you was everything OK you told me everything was fine. We Seafood Express drive 100% customer service.
Lost order caused long wait and poor management response
unauthorized overcharge on debit card and poor management response
Overcharged prices, broken fountain, and malfunctioning bathroom door.
The fried seafood served was soggy and lacked flavor.
Poor food quality and unsanitary restaurant conditions
Unsanitary menus, incorrect order, long wait times, and unprofessional staff.
Poor food quality and rude cashier service.
Long wait times and poor food quality at seafood restaurant.