🚗 Auto & Repair · Bronx
total experiences
replied on google
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Repair shop delayed vehicle service and prioritized other customers over client
Customer was overcharged for unnecessary vehicle repairs.
Business reply on Google
Ms, Charlton, We apologized for your experience. Please understand at Seaman Auto Repair we pride ourselves in providing customers with the best services. By doing this we always let the customer know what exactly is wrong with the vehicle before processing with the repairs. For example, mechanics show the customer what part is damaged in the vehicle and we explain why the part needs to be repair. Sincerely, Seaman Auto Repair
Mechanic caused significant damage to steering system during transmission repair.
Business reply on Google
Mr. Daubert, We apologized for your experience. In Seaman Auto Repair we pride ourselves in providing customers with excellent services. First, we always let the customer know what is wrong with the vehicle before processing with repairs . Secondly, our employees are trained to answer any questions the customer may have as it pertains to their vehicle. We communicate with customers over the phone and via text message. We apologized if there was a possibility of lack of communication from the mechanics. Thirdly, we are very flexible with prices. The customer will always know in advance what is being charge before processing with repairs. Sincerely, Seaman Auto Repair