Seattle Vault Self Storage

limited daily access time and poor customer service

Inadequate security, unprofessional staff, and attempted seizure of stored property.

Inconsistent access policies and unprofessional staff behavior reported.

Property damage to furniture and poor customer service regarding trash disposal

Staff locked customer out with belongings still inside the elevator.

Facility was closed during advertised operating hours

The business refused to provide storage services to the customer.

Facility lacks restroom access and unit lighting with rude staff.

facility access is restricted and staff are unavailable

U-Haul reservation was cancelled by the location one hour before pickup.

Staff refused to provide a refund and denied access to management.

Employee was rude and the store lacked necessary moving supplies.

Staff delays access to storage unit and exhibits unprofessional behavior.

Customer charged an incorrect after hours fee despite returning on time.

Staff member was rude and dismissive to a customer

Staff refused to rent a storage unit before closing time.

The facility closes earlier than the posted business hours.

staff were unavailable to operate the elevators for customer access

Business failed to open at the scheduled time for truck pickup

Staff provided rude customer service during move in and move out.