π½οΈ Restaurants Β· Seattle
total experiences
replied on google
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staff failed to manage disruptive noise levels from other diners
The quality of the food has declined.
High prices for small portions and low quality food
The fish dish was flavorless, dry, and overpriced.
Poor food quality and lack of service for the price.
The breakfast dishes were poorly prepared and lacked flavor.
The menu lacked fresh local seafood and vegetable options.
Business reply on Google
Thank you for your feedback. We're sorry to hear your visit didnβt meet expectations, especially on your one night in Seattle. We do source our seafood from trusted local purveyors and aim to keep our selection as regional as possible while maintaining the quality and variety our menu is known for. In addition to seafood, we offer a range of vegetarian and vegan dishes, and weβre always working to provide a more balanced dining experience. Your comments are appreciated and have been shared with our culinary team. We hope youβll consider giving us another try in the future.
Incorrect order, undercooked food, and poor staff resolution.
Business reply on Google
Thank you for taking the time to share your feedback. I'm truly sorry to hear that your holiday visit to Shaker + Spear was met with service and kitchen issues that left you disappointed. An incorrect and undercooked order, followed by an inadequate resolution, is far from the standard we aim to uphold β especially during such a meaningful occasion. Your comments have been shared with both our front-of-house and culinary teams for immediate review. We take your experience seriously and would appreciate the opportunity to speak with you directly.
Excessive wait time for food and disappointing meal quality
Undercooked food caused illness and drinks were poor quality.
Hair found in food and poor service from management
Long wait times, poor drink quality, and hair found in food.
The breakfast served at the restaurant was disappointing.
The restaurant added an undisclosed surcharge to the final bill.
Long wait time despite having a reservation
staff failed to greet or serve customers despite being present
Manager refused to seat guests despite arrival within the grace period.
inconsistent food quality and preparation across multiple dishes
Slow service and poor quality, overcooked seafood dishes.
Poor food quality and long wait times for expensive meal.