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Furniture was damaged during the moving process
Business reply on Google
Dear Shaasia, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. We have called and emailed you non stop. We have even spoke to you and asked you to call us back and provide us with information. We have emailed you the claim form over 10 times. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage.
Representative was dismissive and unprofessional during a quote request call.
Business reply on Google
Dear Elizabeth, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Antique furniture damaged due to improper handling and lack of communication.
Business reply on Google
Dear Paula, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Movers damaged furniture and refused to provide adequate compensation for losses.
Business reply on Google
Dear Nicole, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Company charged extra fees due to an internal estimation error.
Business reply on Google
Dear Sulaman, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Movers damaged furniture and concealed the breakage with tape.
Business reply on Google
Thank you Jennifer for taking the time to review us. We are happy that your move went well. We look forward to moving with you again soon. Have a wonderful rest of the year!
Deceptive pricing practices and significant overcharges during the moving process.
Business reply on Google
Dear Claude, I hope this message finds you well. You have left a review for the wrong Shleppers. We are Shleppers New York. We do not perform moves from CA. You would need to leave this for the California Shleppers company in which we are not affiliated with. Kind Regards, Shlepppers Moving NY NY
Poor packing, damaged furniture, and inadequate customer service during a move.
Business reply on Google
Dear Jeff, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Movers discarded belongings and failed to provide reimbursement for lost items.
The company increased the quoted price after a short delay.
Movers damaged furniture and a television due to improper packing techniques.
Business reply on Google
Dear Ethan, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Company cancelled the moving service two days before the scheduled date.
Business reply on Google
Dear Stephanie, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Inadequate truck size and damaged furniture with insufficient compensation offered.
Business reply on Google
Dear Matthew, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Movers arrived late, understaffed, damaged property, and failed to provide services.
Movers damaged furniture, left debris, demanded tips, and withheld deposit refund.
Business reply on Google
Dear Josephine Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please contact us as soon as you have an opportunity. Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Movers damaged property and displayed unprofessional behavior during the move.
Business reply on Google
Dear Bklyn Chik, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please contact us as soon as you have an opportunity. Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Moving company damaged property and charged unexpected additional fees.
Business reply on Google
Dear Ashlynn, Shleppers Moving & Storage sincerely apologize for any inconvenience that you may have occurred. We cannot seem to locate your account by your name here on YELP. Please allow us to address your issue formally & earnestly. At your earliest convenience, please call Shleppers Director of Quality Performance at 212.223.4004 ext. 207 I hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
Moving crew failed to follow packing instructions and damaged personal items.
Damaged furniture and late delivery with inadequate compensation for losses.
Business reply on Google
Dear Cheryl, Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage
movers demanded higher payment mid-move and damaged furniture
Business reply on Google
Dear Jim, Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage