Shleppers Moving & Storage

πŸ”§ Home Services Β· Bronx

NeverAbsolutely not. I’d never go back, buy again, or use them again.
25

total experiences

84%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
May 11, 2026

Furniture was damaged during the moving process

Business reply on Google

Dear Shaasia, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. We have called and emailed you non stop. We have even spoke to you and asked you to call us back and provide us with information. We have emailed you the claim form over 10 times. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage.

NeverStaff BehaviorFrom Google Reviews
Jan 28, 2026

Representative was dismissive and unprofessional during a quote request call.

Business reply on Google

Dear Elizabeth, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Jan 25, 2026

Antique furniture damaged due to improper handling and lack of communication.

Business reply on Google

Dear Paula, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Oct 6, 2025

Movers damaged furniture and refused to provide adequate compensation for losses.

Business reply on Google

Dear Nicole, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverBilling & ChargesFrom Google Reviews
Mar 28, 2025

Company charged extra fees due to an internal estimation error.

Business reply on Google

Dear Sulaman, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverProduct / Service QualityFrom Google Reviews
Feb 25, 2025

Movers damaged furniture and concealed the breakage with tape.

Business reply on Google

Thank you Jennifer for taking the time to review us. We are happy that your move went well. We look forward to moving with you again soon. Have a wonderful rest of the year!

NeverBilling & ChargesFrom Google Reviews
Jan 13, 2025

Deceptive pricing practices and significant overcharges during the moving process.

Business reply on Google

Dear Claude, I hope this message finds you well. You have left a review for the wrong Shleppers. We are Shleppers New York. We do not perform moves from CA. You would need to leave this for the California Shleppers company in which we are not affiliated with. Kind Regards, Shlepppers Moving NY NY

NeverCustomer ServiceFrom Google Reviews
Dec 30, 2024

Poor packing, damaged furniture, and inadequate customer service during a move.

Business reply on Google

Dear Jeff, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverMisleading & FraudFrom Google Reviews
Dec 4, 2024

Movers discarded belongings and failed to provide reimbursement for lost items.

NeverBilling & ChargesFrom Google Reviews
Jul 18, 2024

The company increased the quoted price after a short delay.

NeverCustomer ServiceFrom Google Reviews
Jun 27, 2024

Movers damaged furniture and a television due to improper packing techniques.

Business reply on Google

Dear Ethan, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Jun 20, 2024

Company cancelled the moving service two days before the scheduled date.

Business reply on Google

Dear Stephanie, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Feb 26, 2024

Inadequate truck size and damaged furniture with insufficient compensation offered.

Business reply on Google

Dear Matthew, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Feb 9, 2024

Movers arrived late, understaffed, damaged property, and failed to provide services.

NeverCustomer ServiceFrom Google Reviews
Mar 6, 2023

Movers damaged furniture, left debris, demanded tips, and withheld deposit refund.

Business reply on Google

Dear Josephine Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please contact us as soon as you have an opportunity. Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Nov 26, 2022

Movers damaged property and displayed unprofessional behavior during the move.

Business reply on Google

Dear Bklyn Chik, Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred. Please contact us as soon as you have an opportunity. Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Aug 19, 2022

Moving company damaged property and charged unexpected additional fees.

Business reply on Google

Dear Ashlynn, Shleppers Moving & Storage sincerely apologize for any inconvenience that you may have occurred. We cannot seem to locate your account by your name here on YELP. Please allow us to address your issue formally & earnestly. At your earliest convenience, please call Shleppers Director of Quality Performance at 212.223.4004 ext. 207 I hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverCustomer ServiceFrom Google Reviews
Feb 3, 2022

Moving crew failed to follow packing instructions and damaged personal items.

NeverCustomer ServiceFrom Google Reviews
Oct 5, 2021

Damaged furniture and late delivery with inadequate compensation for losses.

Business reply on Google

Dear Cheryl, Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

NeverBilling & ChargesFrom Google Reviews
Oct 3, 2021

movers demanded higher payment mid-move and damaged furniture

Business reply on Google

Dear Jim, Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252 We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage