🛒 Retail & Products · Philadelphia
total experiences
replied on google
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Produce is rotten and frozen with poor meat department availability.
Business reply on Google
Thank you for your feedback. We are very sorry to hear about your experience. We will be sharing your message with the store’s management team for better improvement.
Coinstar machine has been out of service for three days.
Store closed earlier than the posted operating hours
Business reply on Google
Hi Pr - Thank you for bringing this to our attention. We’re very sorry to hear about your experience. We’ve shared your feedback with the store’s management team, so they can look into this further.
Manager mistreated a customer with a disability.
Business reply on Google
We are pleased to offer Carolina Carts. This matter has been addressed, and your feedback has been shared.
shopping carts are hidden from customers
Business reply on Google
We are pleased to offer Carolina Carts. This matter has been addressed, and your feedback has been shared.
Bakery cake was sold frozen solid
Business reply on Google
Hello, Hope. We are very concerned to hear about this. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1483951. We look forward to hearing from you.
Staff member threw groceries into car causing a spill
Business reply on Google
Thank you for letting us know. We're very sorry for the experience you had during your curbside pickup. Your order should never be handled that way, and the response you received is completely unacceptable. We’re sharing this with the Aramingo Ave team so it can be addressed. Thank you for bringing it to our attention.
The store was selling expired tortilla packages on the shelves.
Business reply on Google
Hi David - We’re very sorry to hear about your experience—expired products on the shelf are absolutely unacceptable. Thank you for bringing this to our attention. Could you let us know which brand of tortillas you found expired? We’d like to follow up with the team right away to make sure this is addressed.
Store quality has declined since the change in ownership.
Business reply on Google
Thank you for your feedback, Mark. Please reach out to us with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1317501. We look forward to hearing from you.
Staff member aggressively demanded receipt check while customer had full hands
Business reply on Google
Thank you for sharing your feedback, David. We’re sorry for the inconvenience you experienced during your visit. Your concerns about the receipt check process and customer service are important to us. We’ll review this situation with our team to ensure a better experience moving forward. We appreciate your loyalty and hope to serve you again soon.
Customer service representative was disrespectful during a phone call.
Business reply on Google
Hello. We are very concerned to hear about this. We've shared your message with our upper management team for review. If there is any additional information you may be able to share with us regarding your experience, please visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM and refer to case #1208336.
Rude staff, poor produce quality, long wait times, and bland food.
staff refused to operate the beer and wine register before closing
Business reply on Google
Thank you for sharing this feedback with us. We are sorry to hear about your experience when shopping with us. Please be assured that we have shared your comments with our team for review.
Staff were rude and failed to provide customer service assistance.
Long checkout lines, poor food availability, and produce quality issues.
Business reply on Google
We're so sorry to hear about your poor experience at our store! We take customer feedback seriously and will be forwarding your comments to our upper management team for a thorough review. Thank you for bringing this to our attention.
The store mislabeled bread prices resulting in an overcharge.
Long checkout lines and unresponsive management staff
Business reply on Google
Hi Benjamin. We are very concerned to hear about your visit. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you.
Manager refused return and customer felt harassed by staff
Business reply on Google
Thank you for sharing this feedback. We're sorry this has been your experience while shopping in our store. We would like to look into this further with our management team. Please send us a message at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you.
The store delivered moldy and slimy strawberries.
Business reply on Google
Thank you for your message, Amber. We are very concerned to hear about your recent Online order and would like to bring this to the attention of our Management Team. Please send us a message with your order details at https://bit.ly/3wpVwJC or by contacting us at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you!
Butcher refused to provide custom cuts and spoke rudely to customer.
Business reply on Google
We are very concerned to hear about your visit, Erin. Please send us a message with some additional details regarding your experience, so we can look into this further. You can visit our website at https://bit.ly/3wpVwJC or contact us directly at 1-800-746-7748 Monday-Friday 8AM-6PM, and Saturday-Sunday 9AM-5PM. We look forward to hearing from you.