Silvias Nails Salon & Spa
💅 Beauty & Spa · Astoria
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Technician caused physical pain, bruising, and bleeding during gel manicure.
Business reply on Google
We're very sorry to hear about your painful experience and the damage to your nail beds and cuticles. That level of rough treatment is unacceptable and not the standard we expect from our technicians. We will address this immediately with staff, review our techniques, and reinforce safety and sanitary practices. Please contact the salon and ask for the manager so we can arrange a refund, repair treatment, or a complimentary redo with a senior technician.
Technician cut customer's skin during a manicure causing bleeding
Business reply on Google
We are very sorry to hear about this experience; that is entirely unacceptable. We take health and safety seriously and will address this incident with the technician and provide additional training immediately. We want to make this right and can offer a full refund, a complimentary corrective service, and to cover any medical expenses related to the injury. Please contact our salon manager directly at the salon or via direct message so we can resolve this promptly.
poor customer service, unclean workspace, and low quality manicure finish
Salon refused service despite confirming availability over the phone.
Technician caused physical injury and damage to nails during removal process.
poor quality powder gel nail application requiring professional removal
Business reply on Google
Hi my Dear . Sorry for the problem with your nails who did you work. Is possible you can send me the pictures please this phone number 13476790430. Sorry for your bad experience.
Technician caused bleeding and skin damage during a powder manicure.
Long wait time and lack of air conditioning in the salon.
Staff were aggressive, rude, and rushed the service.
Poor nail shaping and bleeding cuticles caused by an inexperienced technician.
Staff performed unauthorized services and charged extra fees.
Stylist ruined eyebrow shape while distracted by a cell phone
Technician rushed the manicure resulting in bulky, poorly applied powder gel.
Rough cuticle treatment and concerns regarding salon tool hygiene.
Salon refused to perform full gel manicure service as requested.
poor nail application quality and lack of technician training
The nail technician provided poor quality and rushed service.