π Auto & Repair Β· Indianapolis
total experiences
replied on google
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Poor workmanship and lack of communication regarding repair estimates.
Business reply on Google
We apologize for your less-than-wonderful experience with us. The level of service you describe certainly is not a reflection of the high standards we aim to uphold! We hope you give us another chance, we work hard to deliver a great experience to every one of our customers. We do care and hope to work with you again!
Business demanded payment for repairs that were never performed.
Business reply on Google
Dante, we're sorry to hear that your experience was less than perfect. We are disappointed to receive your feedback and we would like to apologize for your recent experience at our shop! The level of service you describe certainly is not a reflection of the high standards we aim to uphold. We hope you give us another chance, we work hard to deliver a great experience to every one of our customers. We do care and hope to work with you again!
Vehicle returned with missing catalytic converter after delayed repair service.
Staff made rude comments about customer vehicles in front of them.
Overcharging and rude staff behavior at auto repair shop.
Excessive repair times and dishonest service practices reported.
Mechanic failed to fix the original vehicle issue after charging payment.
Staff provided rude service and failed to engage with the customer.
towing company demanded extra cash and damaged the customer's vehicle
Excessive wait time and unprofessional refusal of service