Sleep Inn & Suites And Conference Center Downtown
🏨 Hotels & Travel · Indianapolis
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The hotel room furniture and fixtures were damaged and noisy.
Pool water quality, broken fitness equipment, and missing breakfast amenities.
Room infested with roaches, broken locks, and strong mildew odor.
room infested with roaches and multiple maintenance and cleanliness issues
Business reply on Google
We apologize for the inconvenience you faced during your stay. We appreciate your feedback on our friendly staff and cleanliness standards. We'll pass your comments to the respective departments for improvement. Thank you for taking the time to share your experience with us.
Hotel rooms and pool were dirty with unauthorized housekeeping entry.
The room was dirty, the pool cold, and breakfast food stale.
Staff refused check-in and threatened guests with police intervention
Poor internet, unfriendly staff, and inadequate handicap room placement.
The hotel was extremely dirty and the breakfast was poor quality.
The hotel room and hallways were dirty and poorly maintained.
Front desk staff was rude and incorrectly accused guest of nonpayment
The hotel room was dirty and the billing was incorrect.
Poor room cleanliness, malfunctioning equipment, and excessive noise from unsupervised…
Manager was verbally abusive to guest during the check-in process.
Elevator malfunctions, poor cleanliness, and broken room amenities.
Room type mismatch, poor breakfast, and unprofessional staff behavior.
Elevator maintenance and lack of staff assistance for mobility-impaired guests
Unprofessional staff, poor facility maintenance, and unresponsive front desk service.
The hotel room was unclean and the staff was unprofessional.
Multiple room maintenance issues and poor hotel cleanliness and service.