๐จ Hotels & Travel ยท Dallas
total experiences
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Manager evicted family with young children without providing an explanation.
Business reply on Google
Dear Kemari, Thank you for sharing your experience with us. I am truly sorry to hear about the difficulties you and your family faced during your stay. It is concerning to learn that you felt mistreated, especially with young children involved. This is not the level of service we strive to provide, and I assure you that your feedback is taken seriously. We value all our guests and aim to create a welcoming environment for families. I would appreciate the opportunity to learn more about your experience so we can address the situation appropriately. Warm Regards, Guest Relations Manager Sleep Inn Dallas Love Field-Medical District
Hotel room has mold and breakfast staff practices poor hygiene
dirty room and hallways with malfunctioning hvac unit
Hotel room was dirty and smelled bad with unexpected deposit increase.
Outdated room, uncomfortable bed, and poor bathroom drainage.
The hotel rooms were hot, musty, and unclean.
Multiple room maintenance issues and poor shuttle quality
Hotel room had plumbing and television issues with rude management.
Excessive noise from other guests and poor room maintenance conditions.
Multiple service failures including billing errors, poor internet, and housekeepingโฆ
hotel room had mold, humidity, and poor cleanliness
Hotel had plumbing issues, poor cleanliness, and insecure parking.
unsanitary room conditions including a used needle and mold
Room check-in delayed and breakfast service unavailable due to staffing issues.
hotel room was found in an extremely unsanitary condition
Housekeeping staff harassed guest during checkout process
Unprofessional staff, poor room cleanliness, and excessive noise from neighboring rooms.
Unattended front desk and security failure leading to guest harassment
hotel room was occupied and contained a dead insect
Inadequate wifi coverage and presence of insects in the room.