💅 Beauty & Spa · Dallas
total experiences
replied on google
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Staff refused to provide services to customers upon their return.
manicure and pedicure quality was poor and nails broke quickly
Business was closed during posted operating hours without explanation.
Incomplete services provided and poor quality of pedicure.
Business reply on Google
Ms Blackmon, my employees serviced you in a professional manner and with professional work. Even though you served a nasty attitude to them from the beginning. I’m guessing that’s why you didn’t post the picture of the nails. However that’s ok because it will be on our social media later. We post and record ALL of our work! However because of you limited time you asked for everything to be done in lesser of 1 hr. That’s an overlay and deluxe pedicure with gel polish. You declined for the overlay during the services. When you were asked about services You ensured that everything was going well. Had there been anything wrong with your services that would have been the time to bring it up.
Technician caused physical pain and applied poor quality nails.
nails fell off five days after application
Incorrect contact information and lack of response to online booking.
Business reply on Google
I apologize about your experience. I'm sure you did book online, we were just unable to locate your reservation. We definitely aim to please.