Spa & Nails

Customer was turned away upon arrival without being welcomed.

Poor quality manicure and pedicure with unprofessional staff behavior

Poor nail service quality, hygiene issues, and accidental skin cuts.

Poor nail quality, unprofessional staff behavior, and inconsistent pricing policies.

Customer contracted a foot infection following a poor quality nail service.

Salon refused walk-in service despite having no other customers.

Gel manicure and pedicure were applied poorly and chipped quickly.

Business refused walk-in service despite advertising that walk-ins are welcome.

Customer was overcharged for pedicures and received poor service.

Gel pedicure polish peeled off after three days.

Technician rushed the service resulting in poor quality acrylic nails.

Staff member displayed unprofessional behavior and attempted overcharging for manicure…

poor quality of nail filing, shaping, and cuticle removal

Nail art was off-centered and staff refused to correct the work.

poor quality pedicure resulted in a bleeding toe and messy application

Poor quality nail application and unprofessional staff behavior.

Acrylic nails developed bubbles within two weeks of application.

Staff member was rude and yelled at the customer

Nail technician failed to follow specific instructions regarding nail length and repair.