🚗 Auto & Repair · Charlotte
total experiences
replied on google
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Technician provided an incorrect diagnosis leading to unnecessary repair costs.
Business reply on Google
i’m very sorry you feel that way. I’m not sure if the mechanic that you hired after me from doing a diagnoses actually did the job correctly.... so I guess I’m at fault for something that somebody else repaired or replace instead of me 🫡🤦👀🔥 thank you for being a customer, but I’m trying to understand. How does this fall on me? if I was a hairdresser and I told you you needed a perm, but you went to someone else for the perm and they over permed your hair, but it’s my fault because I told you you needed a perm. 🤦 I’m still a little confused on this one, but OK.. thank you for your feedback. If there’s anything I could do to help fix things in the future please let me know.
Technician failed to show up for scheduled appointment without notification.
Business reply on Google
Thanks for your feedback at the time I was going through a few different systems on trying to do scheduling because my prices are so affordable that cause became overwhelming. I’m sorry that at that time I was unable to get to you within a reasonable time if you plan to use me later in the future, please visit Speedyauto704.com be sure to book your appointment and I will approve it upon me gathering all the information about your vehicle, including the parts you may need and the logistics of the parts so I can serve you better in the future thank you for your feedback
mechanic failed to diagnose the vehicle issue correctly
Business reply on Google
I am sorry that you feel that way. What vehicle was this for? What can we do to make this right for you?
Mechanic took payment but failed to return to complete repairs
Business reply on Google
Thank you for choosing Speedy Mobile Auto repair. We value our customers and are doing our best to fix the problem with scheduling. Business has picked up and we can no longer give out immediate estimates nor schedule appointments by phone. All customers may easily go online at Speedyauto777.com and request a repair quote or to schedule for an appointment online at any time 24/7. This will allow us to give our customers a more accurate estimate for repairs. Our all new scheduler will help us to have the allowed time to travel to our future appointments in a more timely manner. Please visit Speedyauto777.com
Technician failed to arrive and became unresponsive after long wait time.
Business reply on Google
Thank you for choosing Speedy Mobile Auto repair. We value our customers and are doing our best to fix the problem with scheduling. Business has picked up and we can no longer give out immediate estimates nor schedule appointments by phone. All customers may easily go online at Speedyauto777.com and request a repair quote or to schedule for an appointment online at any time 24/7. This will allow us to give our customers a more accurate estimate for repairs. Our all new scheduler will help us to have the allowed time to travel to our future appointments in a more timely manner. Please visit Speedyauto777.com