Square Cow Movers
🔧 Home Services · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Movers caused property damage and failed to provide compensation or repairs.
billing starts when movers leave their post rather than arrival time
Business reply on Google
Hi Madison, Thank you for taking the time to share your feedback. We realize it’s been some time since you shared this review, but as we’ve been reflecting on the past year, we still wanted to respond and acknowledge your experience. We’re sorry to hear that it fell short of expectations — that’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would welcome the opportunity in the future to serve you again and show you the kind of care and attention we’re known for. If you'd like to connect with me personally about your experience please don't hesitate to reach out to me at: 281-528-4165 [email protected]
Movers were inefficient, damaged property, and charged for travel time.
Business reply on Google
Hi Dylan, Thank you for taking the time to share your feedback. We realize it’s been some time since you shared this review, but as we’ve been reflecting on the past year, we still wanted to respond and acknowledge your experience. We’re sorry to hear that it fell short of expectations — that’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would welcome the opportunity in the future to serve you again and show you the kind of care and attention we’re known for. If you'd like to connect with me personally about your experience please don't hesitate to reach out to me at: 281-528-4165 [email protected]
Customer was overcharged significantly compared to the initial hourly quote.
Business reply on Google
Hi Sophie, Thank you for taking the time to share your feedback. We realize it’s been some time since you shared this review, but as we’ve been reflecting on the past year, we still wanted to respond and acknowledge your experience. We’re sorry to hear that it fell short of expectations — that’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would welcome the opportunity in the future to serve you again and show you the kind of care and attention we’re known for. If you'd like to connect with me personally about your experience please don't hesitate to reach out to me at: 281-528-4165 [email protected]
Movers damaged personal items and delayed delivery of furniture.
Business reply on Google
Hi Dom, Thank you for taking the time to share your feedback. We realize it’s been some time since you shared this review, but as we’ve been reflecting on the past year, we still wanted to respond and acknowledge your experience. We’re sorry to hear that it fell short of expectations — that’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would welcome the opportunity in the future to serve you again and show you the kind of care and attention we’re known for. If you'd like to connect with me personally about your experience please don't hesitate to reach out to me at: 281-528-4165 [email protected]
The moving process took significantly longer than expected and was overpriced.
Business reply on Google
We are sorry that your experience was anything less than a 5 star. I recently left you a voice message and would love the opportunity to discuss your move further. My number is 832-817-5605. John Dowdy Square Cow Moovers Houston Manager
Inadequate packing and negligent handling caused damage to household items.
Business reply on Google
We are terribly sorry about your experience. We strive to hit the mark every time. We will use your feedback in future teambuilding. Thank you for submitting your experience.
Company truck driver engaged in dangerous and illegal driving behavior.
Business reply on Google
We are sorry this occurred and very appreciative of you letting us know. You can send me the pictures directly to 832-817-5695. John Dowdy, General Manager.
The final cost significantly exceeded the initial quote provided.
Business reply on Google
We are sorry to hear you had such a bad experience with our service. I looked into the move and noticed it was in November of 2020? Is this the move your referring to?
movers damaged property, lost items, and failed to provide adequate compensation
Customer belongings were broken during the moving process.
movers intentionally delayed work to increase billable hours
Business reply on Google
Hi John, We are unable to locate you as a previous client in our system. Please contact us directly at 512-638-0195. Thank You, SCM Manager
Movers caused property damage and refused to cover the insurance deductible.
Business reply on Google
Hi Brent, I'm sorry to hear that you have had issues contacting us. Our main office number is 832-956-1999 and our direct lines to management are 512-638-0195 or 832-953-9167. Please feel free to ring us at your convenience and we look forward to speaking with you. Thank You, SCM Team
movers allegedly stole a firearm and damaged furniture during the move
Business reply on Google
Hi John, I'm sorry to hear that you have had issues contacting us. Our main office number is 832-956-1999 and our direct lines to management are 512-638-0195 or 832-953-9167. Please feel free to ring us at your convenience and we look forward to speaking with you. Thank You, SCM Team
movers intentionally worked slowly to increase the total billable time
Valuable coin collection went missing during a residential move.
Movers refused to disassemble treadmill and struggled with navigation
Company left unsolicited advertising materials on private property.
Business reply on Google
Hi Alex, We do apologize for the inconvenience we may have caused you. Moo, SCM Team