St. Joseph's Hospital and Medical Center Emergency Room
🩺 Health & Wellness · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The hospital billing company provides poor service.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Poor hospital service, unhygienic facilities, and unresponsive medical staff.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Security guard was rude to the patient's family
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Medical staff failed to properly diagnose and treat active focal seizures.
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Long emergency room wait times and unprofessional staff behavior.
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Long wait times and unprofessional staff behavior in the emergency room.
Patient experiencing long wait times in the emergency room
medical records contain missing information and incomplete documentation
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
redundant and inefficient hospital admitting and intake process
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
long wait time and inadequate medical attention for severe pain
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Patient experienced excessive wait times and lack of medical assistance
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Patient waited six hours without being seen by medical staff
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Long wait times and inadequate pain management for a bicep injury.
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Staff member attempted to steal from patient's personal belongings.
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your comments on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Patient waited over eleven hours in a hallway without adequate communication
Business reply on Google
[Response from our Support Team] Hi, there. We appreciate your feedback. Please know that feedback helps us in our ongoing efforts to enhance care and ensure a positive patient experience for all. Due to patient privacy laws, we can't discuss specifics about your comments publically. Would you kindly ask your loved one to call us at 602-406-6200 if they would like to discuss further. Thank you.
excessive wait time and lack of timely medical attention
Unsanitary hospital conditions and lack of patient care in emergency room.
Business reply on Google
Thank you for taking time to provide feedback. We are always working to improve the patient experience and provide the best care possible. Because of privacy laws, we can’t discuss your comments on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200? Thank you.
Nurse exhibited rude behavior and poor attitude toward a patient.
Business reply on Google
Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can’t directly discuss your comments on this forum due to patient privacy laws, we value your feedback and welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200? Thank you.
poor hygiene practices and lack of patient monitoring in the ER
Business reply on Google
Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can’t directly discuss your comments on this forum due to patient privacy laws, we value your feedback and would appreciate the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200? Thank you.
excessive wait times and lack of medical attention in emergency room
Business reply on Google
Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can’t directly discuss your comments on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200? Thank you.