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🛒 Retail & Products · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff threatened to call police for not making a purchase.
Store refused to exchange a defective vape product.
Store refuses returns for faulty products and staff is rude
Business reply on Google
I'm sorry for the inconvenience. However, it is our store policy that certain products, as such, are final sale. We have a sign posted stating "No returns, no exchange. All sales are final" for the past few years as well as try to verbally say it to our customers during check out.
Store sells age-restricted items to minors and refuses returns for damaged goods.
Business reply on Google
I'm sorry to hear that. We are in compliance with the state policy in that we do check all ID's prior to selling any tobacco/alcohol products. However, it is our store policy that certain products, as such, are final sale. We have a sign posted stating "No returns, no exchange. All sales are final. [...] You open, you pay." for the past few years as well as try to verbally say it to our customers during check out.