Sterling Hotel Convention, Meeting and Event Center

hotel has pest infestations and poor sanitary conditions

hotel has pest infestations and inadequate hot water supply

The hotel hot water supply is inconsistent and unreliable.

hotel rooms are infested with bed bugs and cockroaches

hotel has bed bugs, roaches, and security issues

The hotel has pest infestations and poor management practices.

hotel staff failed to provide requested fresh towels after multiple promises

The hotel room is infested with roaches and bed bugs.

Hotel has severe pest infestations and charges excessive fees for ineffective treatment.

The hotel room was filthy and the staff refused a refund.

Pest infestation, lack of amenities, and unfair refund and visitor policies.

Hotel discarded guest belongings in dumpster instead of holding them.

hotel rooms are infested with roaches and staff are unhelpful

The air conditioning is broken and staff are unhelpful.

Hotel facilities are dirty, poorly maintained, and have security concerns.

Hotel rooms are unsanitary with pest issues and poor staff service.

Hotel has bed bugs, poor management, and violent staff members.

Hotel overcharged for poor room with pests and broken amenities

hotel rooms were filthy and guest bathrooms were not cleaned

Room was dirty, damaged, and failed to meet non-smoking requirements.