Steve's Express Automotive
🚗 Auto & Repair · Northridge
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
The customer was overcharged for hourly labor costs.
The business charged significantly higher prices than other local automotive shops.
Staff used high-pressure sales tactics to suggest unnecessary repairs.
Mechanics failed to diagnose loose battery connections and low coolant levels.
Mechanic shop inflated repair costs significantly after initial service
excessive diagnostic fees and slow repair turnaround time
Technician damaged cabin filter cover and installed incorrect replacement part.
mechanic attempted to charge for unnecessary and fraudulent repairs
The business charged significantly higher prices for an alternator replacement.
Technicians performed incomplete work and attempted to upsell unnecessary repairs.
Customer charged high fee for minimal diagnostic work and long wait.