Stony Island Motel

Unhelpful staff, smoke odor in room, and non-functional television.

Front desk attendant was rude and refused to answer questions.

The business overcharged the customer and administered excessive medication.

The motel has severe bed bug and cockroach infestations.

The motel room was infested with bed bugs.

Leaking toilets and unprofessional staff behavior reported by guest.

Bed bug infestation found in motel room

The room price is considered too high for the value provided.

unprofessional and rude customer service provided by staff

The motel had a rat infestation in the guest rooms.

Poor plumbing, excessive noise, and unprofessional management response.

Black substance backed up into the bathtub from the plumbing system.

Rude staff and poor hygiene standards at the motel

Vehicle stolen from premises with no assistance from motel staff.