Storage Hub
🧰 Other Services · 3 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff provided poor assistance and frequently increased rental rates.
Business reply on Google
Hello, we understand your concerns and appreciate you bringing this to our attention. Our team is constantly working to ensure we provide the best value and service to our customers. If you are willing to, please email us your contact information to [email protected] and a member of our team will reach out to discuss this. Thank you for giving us the opportunity to work with you.
The storage facility significantly increased the monthly rental rate.
Business reply on Google
Thank you for taking the time to share this review. We are disappointed that you did not have a positive experience with us. If there are any additional details that you would like to share with us, please email your contact information to [email protected]. A member of our team will reach out to you. Thank you.
The current manager provides poor customer service and is unhelpful.
Business reply on Google
Thank you for taking the time to share this review. We are disappointed that you did not have a positive experience with us. If there are any additional details that you would like to share with us, please email your contact information to [email protected]. A member of our team will reach out to you. Thank you.
Business overcharged customer card without prior notification of the amount.
Business reply on Google
Hi Elvira, we would like the opportunity to talk to you about this. Please email us your contact information to [email protected] and a member of our team will reach out to you as soon as possible. Thank you.
Staff are unavailable and do not answer the phone.
Business reply on Google
Thanks for the positive review! A quick tip - each of our locations may be running separate specials at any time, so please contact our on-site teams to learn about what types of deals are going on at the location nearest to you.
unauthorized individuals living in storage facility and security concerns