Strawberry Nails
💅 Beauty & Spa · San Jose
Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Appointment not honored and poor quality manicure service provided.
Staff cut customer finger and provided poor service with long wait
Business reply on Google
Thank you for sharing your feedback Shahryar 🌸 We’re very sorry to hear about your daughter’s experience and the concerns you raised This is not the level of service we want to provide and we take your comments seriously Please feel free to reach out to us directly so we can better understand and work to make things right 🙏
Nails fell off repeatedly and the replacement set caused physical injury
Business reply on Google
Thank you for your feedback Pahola 🌸 We’re very sorry to hear about your experience and the issues you had with your nails and service This is not the standard we strive for and we take your comments seriously Please reach out to us directly so we can better understand and work toward making this right 🙏
Poor quality manicure with uneven tips and messy application.
Technician caused physical injury and pain during a pedicure service.
Nails fell off within a few days of application.
Long wait times and poor service despite having an appointment.
Customer waited thirty minutes past appointment time without service.
Staff member displayed a negative attitude during the service.
Staff exhibited unprofessional and aggressive behavior toward a customer.
Gel powder manicure chipped prematurely after two applications.
Unsanitary conditions and physical injury caused by staff during manicure.
Nails were shaped incorrectly and rhinestones fell off quickly.
Poor quality manicure and unprofessional staff behavior
manicure service was incomplete with dead skin and cuticles remaining