Sugar Restaurant
🍽️ Restaurants · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The restaurant failed to provide drink service in a timely manner.
Business reply on Google
Good luck!
The restaurant overcharged the customer and provided an itemized receipt without prices.
Business reply on Google
Sorry to heard that, you should check your bills, all prices are clear define
The food served was of poor quality and unpalatable.
Business reply on Google
Sorry to heard that
waiter was inattentive and spent time on her phone
Business reply on Google
We're sorry to hear that we didn't meet your expectations. You were meant to speak with a manager, and we apologize for the oversight
Unpleasant odors in the restroom area and poor food quality.
Business reply on Google
We're sorry to hear that we didn't meet your expectations. You were meant to speak with a manager, and we apologize for the oversight
Long wait times, poor food quality, and incorrect drink orders.
Undercooked food served and staff added unauthorized tip to bill
food was served at incorrect temperatures and quality was poor
Business reply on Google
We're sorry to hear that your experience didn’t meet your expectations. Did you get a chance to speak with a manager during your visit? We sincerely apologize for any inconvenience and hope you’ll consider giving us another opportunity to serve you better in the future.
Staff or establishment stole customer's flowers during a birthday visit.
Business reply on Google
We're sorry to hear that we didn't meet your expectations. You were meant to speak with a manager, and we apologize for the oversight
The fish was flavorless and the coconut milk was spoiled.
Slow service, burnt food, and dirty hookah equipment provided.
Business reply on Google
That's not real. May God multiply what you wish for us. Blessings.
Poor food quality and inattentive service during happy hour.
Business reply on Google
Thank you for you visit
Inconsistent food delivery times and slow service for drinks.
Business reply on Google
Sorry to heard that, please come back and ask for the manager. As you said it was a mis communication with the server
Staff ignored customers and exhibited discriminatory behavior based on race.
Business reply on Google
Did you ask to speak with a manager?
poor drink quality and significant delay in receiving food condiments
Business reply on Google
Sorry to heard that, we dont use to get this types of complain.
Slow service, poor food quality, and incorrect billing practices.
Business reply on Google
Sorry to heard that
Inattentive staff, missing items, and long delays in service.
Business reply on Google
Sorry to heard that, you should ask to speak with a manager
The food quality and preparation were unsatisfactory.
Business reply on Google
Sorry to heard that you didn't like anything from us, thanks God you find a better choice. God bless you 🙏
Poor service, incorrect billing, and unexpected charges for condiments.
Business reply on Google
Thank you very much for choosing us, hope to see you back soon. God bless you 🙏
poor food quality and significant overcharging on the final bill
Business reply on Google
Thank you very much for choosing us, everyone love this place, you are the inverse