SugarCoat & Co Beauty Bar
💅 Beauty & Spa · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Owner recorded a minor without parental consent
Business reply on Google
Hi Manifest Milton. We sincerely apologize and completely understand your concerns. As parents of young children ourselves, we completely share your sentiment and respect your privacy. We were filming video for our summer promotions and had absolutely no intentions of causing you and your family of any discomfort. Please rest assured that your daughter was not included in the video. To ensure your complete peace of mind, we will delete the video and will not use any footage from that recording in our promotional materials. Thank you for bringing this to our attention. We appreciate your understanding and hope to have the opportunity to provide you and your family with a positive experience in the future
Poor quality pedicure service with missing steps and improper polish application
Nail technician provided poor quality service and incorrect nail shaping.
The owner caused injury to cuticles during a manicure service.
Excessive wait time for a simple nail removal service.
excessive wait times and unauthorized charges for additional services
Technician damaged natural nails due to improper use of nail drill.
Technician provided poor nail service and displayed rude behavior.
Poor quality pedicure service with unprofessional application and constant talking
Staff member caused a physical injury and provided poor customer service.
Poor acrylic application and excessive wait times for nail services.
Poor quality gel manicure with uneven application and polish on skin.
Poor quality manicure and pedicure services provided by the salon.
Gel nails chipped and peeled within four days of application.
Competitor engaged in unethical business practices and staff poaching.
Poor nail quality, rude staff, and unsanitary tool practices.
Pedicure nails fell off and water temperature caused physical discomfort
Technician provided poor nail quality and caused physical pain during service.
Business reply on Google
Hi Greedy Chameleon, Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. SUGARCOAT NAILS AND BEAUTY BAR team,
Staff performed incorrect services and provided poor quality nail work.
Poor quality manicure service and long wait times