Sun Country Airlines

Airline cancels flights and provides poor customer service.

Airline employee allegedly assaulted a passenger during a stroller retrieval dispute

Frequent long wait times on the jet bridge during boarding

Rude staff, broken charging ports, flight delays, and unexpected baggage fees.

passenger reports discriminatory treatment and harassment by airline staff

Staff member physically grabbed passenger during a significant flight delay.

Frequent flight delays, cancellations, and refusal of customer refunds.

The flight experienced a significant delay and long travel time.

airline failed to provide correct departure terminal information

Incorrect business address on Google Maps caused a missed flight.

Lack of internet, baggage delays, and strict mask enforcement by staff.

The airplane seats are uncomfortable and the aircraft is outdated.