Sunshine Market & Deli
🛒 Retail & Products · Phoenix
Between really bad and never again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The business is closed despite online hours indicating it is open.
The store frequently lacks basic staple items in stock.
Business reply on Google
Thank you for taking the time to share your experience, and we sincerely apologize that we fell short during your visit. First, we are working to immediately increase our stock of half-and-half and will monitor inventory closely to prevent future shortages. Please let us know if any other specific items were unavailable so we can address those as well. Second, the issue of staff attitude is unacceptable. I personally want to hear more about this. If you are willing, please either come into the store and ask for my contact details, or leave your information so I can get back to you directly. We value your business and are committed to earning your five-star rating back through these improvements.
High prices and frequent unavailability of deli food items.
The store has poor hygiene and unpleasant odors.
The deli lacks set operating hours causing service and staffing issues.
Staff refused to provide sandwich condiments or allow separate item purchases.
Business reply on Google
We are so happy to hear your feedback! Thanks!
staff member ignored customer and provided poor service
Business reply on Google
Dear Sir, so sorry to hear about that. I just spoke with whoever was up front a few minutes ago when you came in and he is very sorry he for some reason did not notice that you were there. We have a policy to always greet every person who walks in the store, so we will keep working on this. Hopefully we can earn your business again
The market prices are considered too high by the customer.
Business reply on Google
We will try to do better Jared. Besides prices, is there anything else we can improve on?
The store prices are too expensive for the customer.
Business reply on Google
We will do our best to slash em good, Sierra!
Poor customer service provided by a specific staff member.
Business reply on Google
Hi Elisha, sorry you had bad experience with us, hope you can contact me or stop by so I can make it up to you, best regards. Salem
The store clerk refused to allow customers to use the restroom.
Business reply on Google
Sorry , we don’t have public restrooms