π¨ Hotels & Travel Β· Jacksonville
total experiences
replied on google
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The hotel room was dirty and staff refused to provide towels.
Infested room with poor hygiene and refusal of refund
Guest vehicle was towed due to unclear parking lot boundaries
Lack of breakfast, poor housekeeping, and restricted room access.
Hotel cancelled reservation and kept security deposit without providing service.
Business reply on Google
Your observations have been taken up by a team for investigation and necessary actions. Your comments about the staff stealing your money and canceling your reservation is a strange one for us. We need to check what has exactly happened. Thank you for taking the time to share your experience and to bring this matter to our attention, Bobbijo!
The hotel environment is unsafe and poorly maintained.
Hotel assigned an occupied room to a new guest
Business reply on Google
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
The hotel has dirty rooms and an unsafe, criminal environment.
The hotel property is unsanitary and lacks adequate security measures.
Business reply on Google
Thank you for sharing this experience with us. We truly value you feedback with regards to our bed and your insights regarding our furniture. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Hotel rooms were dirty with drug activity occurring on the premises.
Unsanitary room conditions and failure to provide advertised breakfast service.
The hotel room was dirty, infested with roaches, and smelled bad.
Business reply on Google
On behalf of our entire staff, we thank you for your business and for rating your experience.
Rude staff, smelly room, broken heater, and disruptive housekeeping.
Business reply on Google
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
The hotel room was extremely dirty and poorly maintained.
Business reply on Google
On behalf of our entire staff thank you for staying with us and for rating your stay.
Room amenities were broken and staff was unprofessional regarding complaints.
Room had sticky carpet, unpleasant odors, and outdated, damaged furniture.
Unsanitary room conditions and fraudulent charges enforced by staff intimidation.
Illegal drug activity and prostitution occurring on hotel premises
Staff exhibited rude behavior and threw the customer's driver license.
Staff refused to assist with a missing necklace after a stay.