🛒 Retail & Products · Indianapolis
total experiences
replied on google
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Staff member allegedly stole customer phone during transaction
Business reply on Google
Sorry about the inconvenience
customer unable to contact business location for manager assistance
Business reply on Google
We are sorry for inconvenience please reach us at [email protected]
Staff failed to assist a customer experiencing a medical emergency.
Business reply on Google
Thank you for bringing this to our attention. We are truly sorry for this experience and deeply concerned by what you described. The safety and well-being of every person who enters or approaches our store is extremely important to us, regardless of their situation. We are grateful that you were present and took action by calling 911 so she could receive medical help. That decision may have saved her life. This incident does not reflect the standards we expect from our team. We are addressing this matter internally and reinforcing training with our employees to ensure patience, awareness, and compassion—especially in situations where someone may be experiencing a medical emergency. Thank you again for speaking up. We take this feedback seriously and are committed to doing better. — Management, Super Jams
The store is selling expired meat and frozen food products.
Business reply on Google
I’m sorry about the bad experience we will accordingly revise our dates thanks
The prices at the supermarket are too high.
Business reply on Google
We are working on our app where you can get discounts but appreciate the review thanks