Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The rewards program offers low value and staff were unhelpful.
Meat department charged higher price than the advertised shelf label.
Cashier displayed rude behavior and poor communication skills.
Ground beef purchased from the store contained pieces of glass.
Customer was racially profiled and falsely accused of theft by security
Long checkout lines and limited parking availability at the store.
Staff were rude and ignored customer requests to gossip.
Customer alleges deceptive pricing and mislabeled meat products
Cashier was rude and failed to hold items as promised.
excessively loud music prevents customers from shopping comfortably
Staff were rude and refused to refund spoiled food items.
Supervisor was rude and failed to assist with a product inquiry.
Business reply on Google
Thank you for sharing your feedback with us. We sincerely apologize for your recent experience and any dissatisfaction it caused. Our goal is to ensure all customers feel respected and valued. Please be assured that we take your comments seriously and will address this matter internally to improve our customer service. We appreciate your input and hope to serve you better in the future.
Staff mixing spoiled produce with fresh items and dismissing customer concerns.
Business reply on Google
Dear Customer, we genuinely apologize for your recent experience at our market. Your feedback is incredibly valuable, and we are sorry to hear about the condition of the produce and the response you received. We are committed to maintaining high standards, and rest assured, we will address this matter promptly with our team. Your experience is important to us, and we appreciate your input as we strive to provide better service. Please feel free to reach out should you wish to discuss this further. We hope to regain your trust and serve you better in the future.
Deli staff substituted requested meat products with lower quality alternatives.
Business reply on Google
Thank you for sharing your feedback with us. We are truly sorry to hear about your recent dissatisfaction with our deli department. Maintaining a high standard of quality and service is very important to us, and it seems we have fallen short in this instance. We appreciate you bringing this to our attention and will address your concerns internally to ensure improvements are made. Please feel free to contact our management team directly if you would like to discuss this matter further. We value your business and hope to have the opportunity to serve you better in the future.
Staff and management were rude and disrespectful to a long-term customer.
Store refused to honor advertised price for grapes
Unsanitary bulk food handling and inaccurate cashier pricing practices.
The store is selling underweight chicken bags despite customer complaints.
Staff cleaned spoiled produce with a dirty towel for resale.
overcharged on items and poor produce quality