SuperFresh South Bronx
🛒 Retail & Products · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff are rude and products are overpriced
Staff and security are disrespectful to customers.
The store sold expired deli meat to the customer.
Customer experienced discriminatory bag check policy enforcement by store staff.
Customer experienced racial profiling and harassment by security staff.
Security guards engage in discriminatory profiling and harassment of black customers.
products on sale are overpriced and lack freshness
Manager refuses to honor advertised sales and exhibits rude behavior.
Customer sold spoiled fruit and denied exchange without a receipt
Customer found mold in purchased cheesecake and spoiled yogurt.
The deli sandwich had an insufficient amount of meat.
The store staff racially profiles African American customers while shopping.
Business reply on Google
Hi Brandon, I'm sorry that you had this unfortunate experience at our store. We work hard to train our staff to treat everyone with respect no matter your creed or color. I encourage you to contact the manager with your concern next time you visit us and we'll address your unpleasant experience with staff that made you feel uncomfortable at our store.
The store charges significantly higher prices than other local retailers.
Store is charging for bags before the official ban date.
Business reply on Google
Please note that the plastic bag ban has been in effect since March 1st 2020. Enforcement by NYC DCA (consumer affairs), SDNY ( sanitation) has been postponed until October 19th, 2020. We have now depleted our inventory of plastic bags and have started offering recyclable bags for sale as the law stipulates.
Staff and security guard mocked a disabled customer requesting bathroom access.
purchased spoiled chicken gizzards from the butcher section
Cashier failed to provide the correct change for a transaction
Store sells expired meat and exhibits poor customer service
inconsistent pricing between shelf labels and checkout