Superior Moving & Storage
🔧 Home Services · Philadelphia
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Moving company damaged television and failed to respond to damage claims
Movers damaged hardwood floors and are unresponsive to repair requests.
Movers damaged furniture and walls and failed to complete the job.
Company overcharged for services and damaged furniture without providing compensation.
Moving company damaged property and stole items from the home.
Significant delays, poor communication, and incomplete moving services provided.
Property damage during move and failure to process storage payments correctly.
Business reply on Google
I'm sorry for the tough time you've been having but if you don't pay your storage bill on time, there are late fees just like anything else (mortgage, phone bill, electric etc). Unfortunately, we try hard to keep costs low so we don't raise your rent every year but we simply need to be paid on time. If you pay late all the time, we can't do anything about the late fees.
The moving company cancelled the appointment on the scheduled day.
Staff was dismissive and unhelpful when answering questions about storage policies.
Staff unprofessionalism, damaged furniture, and theft of personal property.
Company cancelled the scheduled move two days before the pickup date.
Company damaged property, overcharged, and refused to process insurance claims.
Moving company damaged property, lost hardware, and provided opaque billing.
movers caused property damage and are unresponsive to claims
The company stole personal items, damaged property, and overcharged for services.
Movers were slow, unprofessional, damaged walls, and failed to reassemble furniture.
Movers damaged property and intentionally delayed work to increase costs.
Company uses deceptive billing practices and fails to provide promised communication.
Moving company failed to show up for scheduled appointment
Moving company failed to arrive and provided no contingency plan