Supermercado rio grande
🛒 Retail & Products · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff member hung up on customer after refusing to speak English
The parking lot is in poor condition and needs repair.
The staff provides rude customer service and ignores proper procedures.
The parking lot is in poor condition.
Cashier was rude to the customer during checkout
Business reply on Google
i am sorry that you had to experience that. we do not tolerate that at the store, is it possible you could come to the store and show me or describe me which employee it was because we have 3 cashiers at all time , or what date and time you came in?.. and i promise i will take care of it.. and if you come back just ask for omar.. once again im really really sorry..
The business is accused of stealing money from customers.
Business reply on Google
sorry about what happened.. but you paid the ipl bill and it takes 3 days until ipl receives the money.. but you came back the same day and wanted to cancel it.. and i had canceled the transaction for you like you requested.. so we canceled it and you are getting your money back in 10 days from ipl i had called ipl for you.. i helped you.. sorry you had to go through this.. but that’s how the transaction work when you pay ipl bills.. sorry i didn’t know they was going to disconnect your ipl.. if i knew i would have told you it’s better to pay it at the ipl location.. we don’t steal anybody’s money..
The bakery products have very low quality.
The store has expired food products on the shelves.