🛒 Retail & Products · Columbus
total experiences
replied on google
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Store lacks specific cultural food items during Ramadan.
Customer purchased spoiled and foul-smelling fish from the store.
Staff failed to acknowledge or greet waiting customers.
staff failed to acknowledge customers waiting in line
The goat liver purchased was spoiled and not fresh.
The goat meat purchased was tough and poor quality.
Business reply on Google
Thank you for sharing your feedback. We’re sorry to hear that you were not satisfied with the goat meat you purchased. We take pride in offering high-quality products, and it seems we missed the mark on this occasion. We’d love the opportunity to make this right. Could you please provide more details on the issue, so we can better understand what went wrong and ensure it doesn’t happen again? In the meantime, if you’d like to discuss a replacement or refund, please feel free to contact us directly at [[email protected]], and we’d be happy to assist you. We value your business and hope to have the opportunity to serve you again soon.
Store sold multiple expired food products to the customer.
The customer received poor quality meat and experienced unprofessional staff service.
Business reply on Google
Thank you for sharing your feedback. We’re sorry to hear that you were not satisfied with the goat meat you purchased. We take pride in offering high-quality products, and it seems we missed the mark on this occasion. We’d love the opportunity to make this right. Could you please provide more details on the issue, so we can better understand what went wrong and ensure it doesn’t happen again? In the meantime, if you’d like to discuss a replacement or refund, please feel free to contact us directly at [phone number/email], and we’d be happy to assist you. We value your business and hope to have the opportunity to serve you again soon.
Store has limited inventory and an unpleasant odor.
The customer purchased mutton that contained only bones and no meat.
The ground meat purchased consisted entirely of fat and waste.
The quality of goat meat has decreased since ownership changed.
Business reply on Google
Hi sorry for your experience. We are transitioning to new Owens. Please visit Apna Bazaar Bethel at 810 bethel 614-326-2762
The quality of meat products has declined and smells bad.
Business reply on Google
Hi Sorry for your experience. Please visit Apna Bazaar at bethel rd. 810 bethel rd.
employee lacks hygiene and fails to follow safety protocols
Staff members were rude and used abusive language toward customers.
Business reply on Google
The person you were misbehaving with is older than your dad or may be older. Learn to talk to your elders. Give respect, take respect.
Long wait times and arrogant staff behavior at the meat shop.
The store no longer provides fresh meat as advertised.
Business reply on Google
Thank You for your feedback, our meat is always fresh, never frozen. We make 2lb goat packets daily for customers looking for small weight and fast service. Whole chicken is also displayed cut fresh in smaller amounts for grab and go. We not only cut in front of you but also are catering to customers who want fresh cut meat without waiting. Larger weights of meat are cut in front of you as always. Both locations practice same policies. Our fresh meat separates us from other markets. I can assure you that none of our meat is frozen and is cut fresh to provide our customers with excellent meat and fast service. Feel free to call us if you have any questions.
The meat prices are considered too high by the customer.
Business reply on Google
Thank you for your feed back. Just want to clarify your concerns...No other Indian grocery store sells fresh meat. If you are looking for frozen meat we don't sell it (frozen meat is usually cheaper then fresh meat). Our goal is to provide fresh, good quality meat. Thank you.