Sushi Zen
🍽️ Restaurants · Jacksonville
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The food quality is consistently poor.
The food was flavorless and the server ignored the issue.
Business reply on Google
I believe there may have been a misunderstanding. If you are willing plz feel free to call or text me at 9298881030 Carrie
The restaurant had an overwhelming smell of rot and poor lighting.
Business reply on Google
Thank you for support of our little business. Our apologies your dining experience didn't meet to your standards, although we did ask if you wanted to dine in beforehand when you asked about the smell, and was told it was coming from the nail salon. We do try our best keep it at bay with the air purifiers and clean regularly. We do have pest prevention company come once every month, always make sure we serve the community fresh sushi in clean environment. We do aim to have a more relaxed and calm atmosphere especially for those with sensory sensitivities. But we hope you were able to enjoy the food you took home.
The hibachi salmon served was frozen and had a poor taste.
The sushi quality is low relative to the high price.
The scallop served tasted off.
Business reply on Google
We would like to discuss your experience further. Please direct message us your contact information so that we can try to make your next visit more enjoyable. Ownership is awaiting your reply so that we may formally and directly address your concerns. Please respond. Thanks again.
The shrimp in the fried rice were old and poor quality.
poor service and low quality oily food