Sushiwok

๐Ÿฝ๏ธ Restaurants ยท Jacksonville

NeverAbsolutely not. Iโ€™d never go back, buy again, or use them again.
22

total experiences

23%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverProduct / Service QualityFrom Google Reviews
Feb 1, 2025

The sushi rolls were poor quality and tasted unpleasant.

Business reply on Google

We are very sorry for your bad experience, we hope to have a chance to make it up to you in the future!

NeverCleanliness & HygieneFrom Google Reviews
Sep 27, 2024

The restaurant had dirty dishes, unhygienic food, and unsanitary bathroom facilities.

Business reply on Google

Thank you from the feedback We will improve what you pointed out issues Thank you

NeverCustomer ServiceFrom Google Reviews
Apr 18, 2024

delayed delivery and poor food quality

NeverProduct / Service QualityFrom Google Reviews
Jan 7, 2023

customer received a small portion of meat for the price paid

Business reply on Google

Sorry for your bad experience here Hope we could satisfy you next time

NeverProduct / Service QualityFrom Google Reviews
Aug 2, 2021

Poor food quality and high prices for soup.

NeverProduct / Service QualityFrom Google Reviews
Jul 15, 2021

Poor food quality and incorrect sauces provided with orders.

NeverProduct / Service QualityFrom Google Reviews
Jun 5, 2021

The food quality was poor and did not justify the cost.

Business reply on Google

Sorry about the bad experience Hope we could get a chance make it up ๐Ÿ™๐Ÿป๐Ÿ™๐Ÿปspecially add grilled veg We got it

NeverProduct / Service QualityFrom Google Reviews
May 14, 2021

Customer served spoiled salmon and denied a refund by the restaurant.

Business reply on Google

Thank you for your calling restaurant to let me know that issue Most customers order DoorDash they do refund issue with DoorDash I think when I explained that apply bad food at DoorDash app You could got your money back right away isnโ€™t good idea to let you satisfy the customer service Weโ€™re sorry about your bad experience from Sushiwok Youโ€™re valuable customer because you never apply bad food from DoorDash We owe you one replacement Just call 9045214948 Anytime youโ€™ll get your replacement Let me know either you order any 3rd party or call in service

NeverProduct / Service QualityFrom Google Reviews
May 2, 2021

Poor food quality and high pricing for side items.

NeverDelivery & ShippingFrom Google Reviews
Mar 20, 2021

Order arrived missing items and contained unauthorized ingredients

NeverCustomer ServiceFrom Google Reviews
Oct 20, 2020

Poor staff service and low quality food

NeverCustomer ServiceFrom Google Reviews
Jun 16, 2019

Incorrect order received after long wait and poor staff communication

NeverProduct / Service QualityFrom Google Reviews
Feb 1, 2019

Food was poorly prepared and smelled like cigarette smoke upon delivery.

NeverStaff BehaviorFrom Google Reviews
Jan 23, 2019

delivery staff used abusive language and owner failed to address behavior

NeverProduct / Service QualityFrom Google Reviews
Jan 22, 2019

Restaurant delivered uncooked food and frequently forgets items in orders.

NeverProduct / Service QualityFrom Google Reviews
Jun 27, 2018

multiple food items were served undercooked or poorly prepared

NeverCustomer ServiceFrom Google Reviews
Jun 10, 2018

inconsistent information provided regarding custom order availability

NeverRefund & ReturnFrom Google Reviews
May 18, 2018

dispute over cash overpayment and poor food quality

NeverCleanliness & HygieneFrom Google Reviews
Oct 28, 2017

staff served food that had been touched by a previous customer

NeverBilling & ChargesFrom Google Reviews
May 16, 2017

Overcharged for order and experienced food poisoning after eating.