Swift Service Men Movers
🔧 Home Services · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Company doubled estimated hours and refused to load remaining boxes.
Movers failed to follow agreed logistics and packed truck inefficiently
Movers were inefficient and added unauthorized charges to the final bill.
Movers damaged flooring and refused to process the damage claim.
Movers damaged furniture and walls and failed to deliver all items.
Movers abandoned the job before completion to attend another appointment.
Movers failed to show up and charged for unperformed services
Business reply on Google
Mr.Md Ahsanuzzaman We did everything to accommodate you. Even rescheduling your time twice on the date of your move November 23rd 2021. The movers arrived 15 minutes early! You then called 4 minutes before you're moving scheduled time to reschedule for another DAY after the guys were already there!! Sir YOU WERE A NO SHOW!!!!!! So let's be completely honest!
movers failed to complete the apartment move within the booked time
Movers damaged furniture and walls while failing to complete the job.
Movers left the job unfinished and staff were unprofessional.
Business reply on Google
(2 bedroom apartment - 2 flights of stairs. Many boxes, two king beds, sectional couch an three 65 inch tvs) this is what you stated you had when you booked through U-haul. Three man crew, 2 hours, load & unload is what you reserved. I informed you you would need more time, you added an extra hour. when the movers arrived you had a 26-ft truck very odd for the little bit of items you claim to have. The movers loaded the whole 26-ft truck up!! You ran out of SPACE &TIME Mr. Scott. That was on YOU not US! If you were honest from the very beginning I would have suggested 4 man crew for 4.50 hours. We did our best to accommodate you but you were very RUDE and DEGRADING!
Reservation was cancelled and customer service staff was unprofessional.
Business reply on Google
The fact that you would give the company a one-star because of an issue you had with me is very sad. Services was canceled because the number you provided was a none working number. You received a cancelled email that's when you gave me a call with the correct number. Because we didn't have the service time available you preferred, that's when you became very unreasonable, disrespectful and started insulting my intelligence. And that's when I gave you what you were giving me! So if you're going to leave a review tell the truth and the whole story ma'am! You didn't want to answer any of the questions on a checklist, you didn't like the price of the truck package and you wanted to pay after service was rendered! That's when you really got bent out of shape! That's when I suggested you schedule with another Moving Service. Since we couldn't accommodate your needs!
Movers damaged furniture and arrived late both days.
Inaccurate move assessment led to incomplete service and additional customer labor.
Movers damaged furniture and performed poor packing and service.
Movers failed to show up for scheduled appointment and stopped communicating.
movers failed to show up after charging credit card
Movers intentionally stalled to avoid completing the job on time.
Movers failed to show up and blocked customer phone numbers
movers damaged furniture and failed to complete the scheduled job
Movers lacked equipment, damaged walls, and lost furniture assembly hardware.