Tacos 4 Life
🍽️ Restaurants · Charlotte
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The tacos were not prepared well.
Menu ingredients list failed to disclose cheese on tofu taco
Poor food quality and excessive lettuce in tacos.
The tacos had poor flavor and an unpleasant pesto ingredient.
Hair found in food and manager failed to replace the meal
The burrito was overpriced and of poor quality.
Staff required order verification for a missing item.
Business reply on Google
Hey! We are so sorry to hear that you weren't fully satisfied with your recent experience and we failed to provide the exceptional service that you are accustomed to. On your next visit please ask for me, Jeff Arrington(GM). I would like the opportunity to apologize to you in person and get you taken care of for the inconvenience. . Thank you!
Staff lacked proper customer service training and attentiveness.
The food quality and portion size were underwhelming for the price.
The taco size and flavor were unsatisfactory.
The food lacks seasoning and the taco shells have an off-flavor.
Business reply on Google
Hello, thanks for reaching out about this! We are so sorry to hear that you weren't fully satisfied with your recent visit and that the food you have received has not been up to our usual standard. We'd love to talk to you further about how we can improve your next visit and share more about our mission to end starvation. Would you mind messaging us some contact information to [email protected] so our team can be in touch?
Rude staff and poor food quality for the price.
Business reply on Google
Hi Mohammed, thanks for stopping by and giving us a try! We are so sorry to hear that you weren't fully satisfied with your recent visit and that the food and service you received was not up to our usual standard. We'd love to talk to you further about how we can improve your next visit and share more about our mission to end starvation. Would you mind messaging us some contact information to [email protected] so our team can be in touch?
Tacos were overpriced, soggy, and poor quality.
Business reply on Google
Hi Avy, thanks for stopping by and giving us a try! We are so sorry to hear that you weren't fully satisfied with your recent visit and that the food and service that you received was not up to our usual standard. We'd love to talk to you further about how we can improve your next visit and share more about our mission to end starvation. Would you mind messaging us some contact information to [email protected] so our team can be in touch?
The food lacked flavor and the restaurant temperature was uncomfortably cold.
Business reply on Google
Hi Jonathan, thanks for stopping by and giving us a try! We are so glad to hear you enjoyed our service and food presentation, but are sorry to hear that the flavor of your food was not up to our usual standard! We would love to talk to you further about how we can improve your next visit and provide you a 5 star experience. Would you mind messaging us some contact information to [email protected] so our team can be in touch?
The quality of the tacos was poor and culturally inauthentic.
Business reply on Google
Hi Donald, thanks for stopping by and giving us a try! We are so sorry to hear that you weren't fully satisfied with your recent visit and didn't have a 5 star experience. We'd love to talk to you further about how we can improve your next visit and share more about our mission to end starvation. Would you mind messaging us some contact information to [email protected] so our team can be in touch?
Customer was not acknowledged upon entering the restaurant.
Business reply on Google
Hi Judy, thanks for stopping by and giving us a try! We are so sorry to hear that you weren't fully satisfied with your recent visit and that the service you received was not up to our usual standards. We'd love to talk to you further about how we can improve your next visit and share more about our mission to end starvation. Would you mind messaging us some contact information to [email protected] so our team can be in touch?
The mahi taco was served cold and prepared poorly.
Business reply on Google
Hey Sondra! Thanks for visiting us and for supporting our mission to end world hunger with your purchase! We're sorry to hear that your visit didn't leave you fully satisfied! Would you mind messaging us some contact information to [email protected] so our team can be in touch and see how we can make it up to you?
Burrito served cold and missing ingredients with unprofessional staff behavior.
Business reply on Google
Hello, thanks for stopping by and giving us a try! We are so sorry to hear that the burrito and service you received was not up to our usual standards. We'd love to talk to you further about how we can improve your next visit and share more about our mission to end starvation. Would you mind messaging us some contact information to [email protected] so our team can be in touch?
The ordering app has menu display and customization limitations.
Business reply on Google
Hi Evelyn, thanks so much for reaching out and for notifying us of this issue you encountered. Our team had removed these items from some tacos due to availability issues, but we are happy to let you know that the steamed corn tortilla is now available for all tacos. Due to varying location/local menus, choosing a location is the only way to view our menu to ensure you are able to view the correct menu offerings. We hope this information helps and that you'll be able to give us a try and join us in our mission to help end world hunger soon!
The food quality is average and the prices are too high.
Business reply on Google
Hi There, thank you for stopping by and for giving us a try! We want to sincerely apologize that you were not fully satisfied with your recent visit to Tacos 4 Life. We would love the opportunity to talk to you further about your experience, share more about our mission to end world hunger with you and invite you back in. Would you mind messaging us some contact information to [email protected] so we can be in touch?