Taday Nail Spa
💅 Beauty & Spa · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Technician rushed pedicure and performed poor quality nail care
Business reply on Google
I’m very sorry that your pedicure was poorly done and that you had no manager yet in the store to oversee and to correct the situation. We will strive to do better.
The pedicure and lash services were of poor quality.
Business reply on Google
We want everyone to be happy and satisfied. With no details mod whom did the work, we will address the staff in general to reinforce standards.
The acrylic application is uneven and the gel polish is incomplete.
Business reply on Google
Stacey, we’re sorry to hear you had a negative experience at our shop. We aim to always deliver high-caliber results. Did you give our team a heads up you were displeased with your service while at the shop, hopefully? Our management is intent on never having a customer leave unhappy if you talk with them about your unsatisfactory experience, or within a week after departing with proof of receipt.
The nail salon has unsanitary tools and filthy pedicure stations.
The nail technician performed a poor quality manicure with visible imperfections.
The nail polish chipped within one week of application.
Customer sustained a skin burn from improperly heated wax.
Long wait time and rushed nail services provided by staff
Staff performed poor service and charged extra to correct the mistake.
Poor quality nail service and long wait times for corrections.
The salon reception area is unhygienic and poorly maintained.
Inconsistent pricing and rude management at nail salon
Technician performed poor work and abandoned the customer mid-service.
inconsistent pricing and poor quality of nail services provided
customer contracted a toenail fungus from unsanitary nail clippers
Business reply on Google
Hi Deborah. Your visit must have been quite a while ago. The person you described might be Amy. She hasn’t worked for us in a couple of months since we fired her for not being talented enough. She only worked here for about a month or so. The French tip mentioned makes sense as her precision wasn’t up to standard. I’m sorry to hear you were both disappointed in your nail polishing and having recently dealt with a nail fungus issue. It’s not possible to be sure where a fungus originated since they take a while to show up. We have the best sterilization equipment and use Barbicide and the technicians appear to follow the procedures properly, though it is possible that she didn’t. Fungus can be successfully treated early by anti fungal drops that we have and give customers for free if they come in with signs of it regardless of where they may have gotten it from. Typically first time customers, then wait for it to go away before having them come back to get service. We take sanitation very seriously and mitigate the risk of fungus infections by helping customers get rid of it first, instead of painting over it. Again I apologize for Amy’s lack of skill in doing a French tip and are co
Nail design quality did not match expectations or price point.
The salon charged excessive and inconsistent prices for simple nail designs.
Poor quality nail service and refusal to fix damaged work
Business reply on Google
Whitley, we’re sorry you had this negative experience. We’re testing out new front desk management, so if they felt it wasn’t in their power to give you a free re-polish, that’s not what we aimed to have you leave experiencing. If you care to stop back in, please show them this review to prove you are entitled to a re-polish as you should’ve been given in the first place. We don’t want you unhappy, especially with the hard-earned money it takes to get your nails fresh. 💅🏾 We hope you’ll give us a chance to win back your trust. Thank you for this feedback.
Nails lifted prematurely and the business refused to provide a remedy.
Poor pedicure quality and unprofessional staff behavior at the front desk.
Business reply on Google
Ladonna, we’re deeply sorry to hear you had a poor experience at Taday. You spent hours of your time — two days in a row! 😫 — and hard-earned cash on nails you didn’t like. We want to make it up to you. The shop is under new ownership and management as of last month. We’d be grateful at the opportunity to treat you to a much more professional, positive experience if you’ll give us the chance. We hope to see you soon.