TBeauty Spa Salon
💅 Beauty & Spa · San Jose
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
services listed online are not actually available during appointments
Business reply on Google
Dear Amie, Thank you for your feedback. We apologize for any inconvenience you experienced and appreciate your suggestion. We're committed to improving our communication and service availability. Please feel free to contact us directly if you have further concerns or need assistance. Best regards, TBeauty Nails Salon Team
Staff provided incorrect nail color and were late for the appointment.
Business reply on Google
Hi Kate, thank you for sharing your feedback with us. We're glad to hear the manicure was fine, but we apologize for any inconvenience caused by the mix-up in color and the wait time. Your feedback is important, and we will work on improving our scheduling and communication. We hope to have the opportunity to serve you better on your next visit.
Staff provided poor nail service and insisted on cash payment.
Business reply on Google
Dear Lindsay,\ \ We sincerely apologize for your recent experience at our salon. It’s important for us to ensure our clients feel heard and satisfied with their service. Please reach out to us directly at \[contact information\] so we can address this issue and make it right. Your feedback is invaluable, and we are committed to improving our services.\ \ Thank you for bringing this to our attention.\ \ Best regards, \ Tbeauty Nails Salon Team
Staff member caused physical injury and exhibited unprofessional behavior.
Business reply on Google
Dear Sarah, We sincerely apologize for your recent experience at TBeauty Nails Salon. Your feedback is important to us, and we are committed to addressing these concerns. Please contact us directly at your earliest convenience so we can make things right. Thank you for bringing this to our attention. Best regards, TBeauty Nails Team
Customer waited forty minutes past appointment time without receiving service.