TBy

The room was dirty and did not match the advertised photos.

Room lacked climate control and the business failed to issue refund.

Hotel provided broken furniture and lacked hot water for showers.

booking error and refusal to issue a refund

The hotel room was dirty and had multiple maintenance issues.

Room lacked advertised air conditioning and was not provided a refund

hotel charged for a cancelled room and failed to resolve it

The room appearance does not match the advertised photos.

Management refused a refund for a stay cancelled due to hospitalization.

The room was dirty and the shower drain remained clogged after maintenance.

The apartment condition and cleanliness do not match the online photos.

Staff entered guest room without permission and exhibited inappropriate behavior.

The hotel room was uncleaned and staff failed to provide support.

Hotel has severe security issues and unresponsive management regarding refund requests.

The room was uncleaned with garbage left inside upon check-in.

Business refused to refund booking for incorrect dates

Hotel staff refused to assist with luggage during elevator outage.

Elevator is broken and guests were not notified before check-in.

Reservation was cancelled without adequate explanation or alternative solutions provided.

Excessive noise, broken amenities, and poor room cleanliness.