TECH AUTOMOTIVE REPAIR, LLC
🚗 Auto & Repair · Charlotte
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Incomplete repairs and misdiagnosis resulted in unnecessary high costs.
repeated failed repairs for the same vehicle issues
Shop performed unauthorized work on vehicle without customer consent.
Personal belongings were stolen and staff exhibited unprofessional behavior.
The business failed to honor the scheduled appointment time.
repeated misdiagnoses and improper reinstallation of vehicle parts
business changed quoted price and refused to perform requested vehicle repairs
Business reply on Google
We’re sorry we couldn’t accommodate to your needs. When you called us you wanted a quote for a transfer case on a 2013 Kia Sorento which is the price you were given over the phone ($654). when you arrived to our shop your tow truck was loaded with a 2015 Infiniti qx60. The price for the transfer case job for that vehicle is $1400. Unless both of your cars have bad transfer cases and you loaded the wrong one of your tow truck it’s evident you gave us the wrong vehicle info so you could get a lower estimate. In the future we recommend giving us the correct vehicle info of the car you’re going to bring before you bring it. Thank you!
Shop provided incorrect diagnosis and attempted to overcharge for unnecessary parts.
mechanic caused engine damage and recommended unnecessary repairs
Vehicle power steering pump continues leaking after repair service
Mechanic charged for labor without installing parts and failed to fix vehicle.
The business failed to stand behind their automotive repair work.
Incomplete wiring repairs and unexpected additional charges for follow-up work.
customer felt excessive personal information was required for an estimate
Mechanic provided incorrect diagnosis and charged excessive fees for parts.
Business reply on Google
Good morning Mr. Neil thank you for your review regarding the copy of your invoice that was given to you, that was not the only copy you were given we actually texted one to you also emailed one. We apologize for not explaining thoroughly what exactly was going on with your vehicle. The technician that was working on your vehicle was at lunch at the time you picked up your vehicle. He was the only one who could of explained what was done on your vehicle also what was going on and again sorry we will try our best to communicate more with our customers and explain more thoroughly.