Texas Children’s Hospital Austin Emergency Center

unhelpful front desk staff and security caused a trespassing incident

Long wait times and lack of family restroom facilities.

High charges for minimal medical care provided during an emergency visit.

Provider displayed unprofessional behavior and inappropriate personal comparisons during…

The hospital issued an inflated bill for minimal emergency services provided.

Hospital charged for a second emergency visit for stitch removal.

failure to diagnose a brain tumor due to lack of imaging