Texas Health Breeze Urgent Care
🩺 Health & Wellness · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Provider dismissed symptoms leading to delayed diagnosis of a kidney infection
Business reply on Google
Hello Katherine - I am so sorry to read this. I would like to hear more of your experience with us. If you are willing, please reach out to me at [email protected] and include your name, date of service, location visited and more about your experience. I am here and ready to listen. -- Katie, Texas Health Breeze Urgent Care
The clinic provided false information regarding insurance coverage and deductible status.
Business reply on Google
Hi B, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
Clinic refused medical treatment due to payment policy
Business reply on Google
Hi Andrea, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
Medical staff provided incorrect medication and failed to follow up.
Business reply on Google
Hello Uche - I am so sorry to read this. I would like to hear more of your experience with us. If you are willing, please reach out to me at [email protected] and include your name, date of service, location visited and more about your experience. I am here and ready to listen. -- Katie, Texas Health Breeze Urgent Care
Staff member provided unclear instructions and displayed unprofessional behavior.
Business reply on Google
Hi Melanie, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
Provider failed to collect patient history before consulting with directors.
Business reply on Google
Hi Edralin, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
Nurse practitioner was rude and unprofessional during the medical consultation.
Business reply on Google
Hello Brittyn - I am so sorry to read this. I would like to hear more of your experience with us. If you are willing, please reach out to me at [email protected] and include your name, date of service, location visited and more about your experience. I am here and ready to listen. -- Katie, Texas Health Breeze Urgent Care
Staff provided unprofessional and unhelpful assistance during medical examination.
Business reply on Google
Hi RY, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
Long wait times and lack of professional clarity from staff.
Business reply on Google
Hello, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health
Provider failed to address medical concerns and rushed patient discharge
Business reply on Google
Hi Don, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
staff refused medical care and violated patient privacy in the lobby
Business reply on Google
Hello Kyler - I am so sorry to read this. I would like to hear more of your experience with us. If you are willing, please reach out to me at [email protected] and include your name, date of service, location visited and more about your experience. I am here and ready to listen. -- Katie, Texas Health Breeze Urgent Care
Urgent care lacked necessary equipment and staff struggled with basic tasks.
Business reply on Google
Hi Andrew, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
Staff member exhibited aggressive and unprofessional behavior toward a patient.
Business reply on Google
Hello Kia- I am so sorry to read this. I would like to hear more of your experience with us. If you are willing, please reach out to me at [email protected] and include your name, date of service, location visited and more about your experience. I am here and ready to listen. -- Katie, Texas Health Breeze Urgent Care
Staff displayed poor medical knowledge and unprofessional conduct toward a patient.
Business reply on Google
Hella, we are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
unnecessary medical procedure and poor communication regarding follow-up
Business reply on Google
Hi Stu, We are sorry to hear of your less than satisfactory experience. We are committed to providing great service and quality care. If you are open to discussing your experience further, please email me at [email protected] and include your name, date of service, location you visited, and anything additional you would like to share about your experience. We're here and listening. -- Katie, Texas Health Breeze Urgent Care
Urgent care facility lacks onsite laboratory and bloodwork services.
Business reply on Google
Hello Frank- I am so sorry to read that your experience was not entirely a what you expected. We welcome the opportunity to speak with you further about any concerns or questions you may have. If you would like to discuss this further, please email me your contact information and which location you visited to [email protected]. -- Janie, Texas Health Breeze Urgent Care
Staff provided inconsistent instructions and made unprofessional accusations of being a…
Business reply on Google
Hello Thomas, I am so sorry to read about this. If you would like to be contacted to discuss this further, please send me an email with your name, phone number and the location you visited to [email protected]. We are here and listening. -- Janie, Texas Health Breeze Urgent Care